Privacy Policy

ABOUT CORALLIUM TOURS

Corallium Tours is a licensed travel agency and tour operator and is a business of Corallium Maldives Pvt. Ltd., a company registered in the Maldives. We collect and process personal information for the purpose of carrying out package tours in accordance with the purposes set out in this Privacy Policy. Corallium Maldives Pvt. Ltd. is the data controller in relation to the processing of personal data for these purposes. If you have any questions about this Privacy Policy or our treatment of your personal information, you can contact us here: Corallium Tours G.Sallige, 4th Floor Raiyvilla Goalhi, Male’ 20145 Maldives Email: hello@coralliumtours.com

DATA SECURITY IS IMPORTANT TO US

For us, responsible handling of personal data is collected as part of running our business, crucial to our business goals and reputation. This Privacy Policy explains how your personal information is collected and used when you are a customer and how to gain insight into your own personal data.

WHAT IS PERSONAL INFORMATION?

Personal information is any information about an identified or identifiable natural person. An identifiable natural person is understood a person who can be directly or indirectly identified, inter alia by an identification number or one or more special items for a given person's identity.

WHAT TYPE OF PERSONAL DATA PROCESSES WE ABOUT YOU AND WHY?

The information we collect about you will be used for various purposes related to your customer relationship and the implementation of your package tour. Failure to provide personal information on your part may mean that Corallium Tours cannot offer and implement a package tour for you. Corallium Tours collects and processes basic personal information from only. However, it can in specific cases when booking a trip may be necessary for us to a limited extent to process sensitive personal data (e.g., information about special menus during your tour or information about special assistance during the tour).

Corallium Tours will typically collect the following information: Information regarding our customers Information that you give us when you book a trip or create a travel profile with us, eg by contacting our [customer service / travel consultants], including contact information (first name, middle name (s), last name, address, phone number, e-mail address, date of birth, passport number, issue / expiry date at passport, information that you give us in relation to your specific preferences on the trip (e.g. special diet information, need special assistance in connection with disabilities or others illness, etc.), health information (for use in advising guides on your own wish), citizenship, contact information on your nearest relatives, information that you provide us with about your preferences relations with marketing or communications, as well as information which you give us if you contact us with a question to report a problem or when you contact us as customer.

WHAT DO WE USE YOUR PERSONAL INFORMATION?

Corallium Tours processes your personal information for fulfillment of the purposes listed below. Note that not all of them specified purposes, categories of information, recipients of information or types of information processing apply to you in all cases. Corallium Tours processes only your personal information, to the extent necessary in the context of your customer relationship (taking into account any possible interests in each case) or under applicable law.

CUSTOMER MANAGEMENT

Corallium Tours processes your personal information in connection with the execution of your package trip and ongoing administration of your customer relationship with Corallium Tours as part of our operations business, including carrying out travel and delivering other products (visa applications, travel insurance, transfer services, etc.), maintaining our customer records, billing, debt collection, marketing, questionnaires, newsletters, online blogs, chat systems, statistics etc. All statistics and analyzes are compiled anonymously format and therefore does not contain information directly attributable to you as a person.

COMPLIANCE WITH APPLICABLE LAWS AND RULES

Corallium Tours processes your personal information in connection with compliance with laws and regulations under which Corallium Tours is subject connection with the running of the business or for the fulfillment of various reporting or disclosure obligations under applicable laws and rules. Corallium Tours does not use your personal information to make decisions based solely on automatic processing, including profiling. Corallium Tours strives to ensure that everyone's personal information we process is accurate and up to date so please always notify us of any changes to yours personal information (eg change of address, telephone number or mail), so that we can ensure that your personal information is always accurate and up-to-date.

LEGAL BASIS OF TREATMENT OF YOUR PERSONAL INFORMATION

Corallium Tours basically processes the information about you on any of the following grounds: (1) Your consent, (2) entering into or fulfillment of your contract / purchase with Corallium Tours, (3) for Corallium Tours’ legitimate interests, ie the purposes described above, (4) fulfillment of a legal obligation, such as when Corallium Tours is required, (5) protecting your or another natural person's vital interests, (6) the processing where necessary for a legal claim to be determined, asserted or defended.

SHARING PERSONAL INFORMATION

Corallium Tours only discloses the information to the extent it is necessary as part of the operation of our business, including to deliver your travel as well as the other products you have purchased with us in connection therewith. Corallium Tours will typically pass on personal information for the following recipients in connection with ordering a journey and related products: airlines, hotels, dive centers, car rental companies, boat rental companies, travel agents and insurance companies.

Insurance companies

As part of booking your trip with us you may have the opportunity to purchase a travel and / or cancellation insurance. If you want to buy one insurance, we will disclose personal information to the insurance company in order to purchase travel and / or cancellation insurance, typically information includes first name, middle name (s), surname, e-mail address, destination, date of departure and departure as well travel type.

DATA INTEGRITY AND SECURITY

Personal information is stored for as long as you have the opportunity to travel with Corallium Tours again, thereby obtaining a discount, cf. "traveled with us before". After that, personal data is not stored for longer than necessary to fulfill the purpose for which they were collected, unless stored is necessary to meet national regulatory requirements, including statutory requirements storage periods in connection with bookkeeping etc. It is Corallium Tours policy to protect personal data by taking adequate technical and organizational security measures. When your personal information is no longer needed, we will ensure that it is deleted in a secure manner.

YOUR RIGHTS

You have the right at any time to assert your rights to anyone time applicable data protection laws applicable. You can among second, request insight into the personal data provided by Corallium Tours holds, and objects to, the treatment of the information, including objecting to automated decisions and profiling or against using your personal information to direct marketing. You can also request correction or deleting any incorrect information about yourself, withdraw consent to the processing of your personal data as well as your right to data portability applicable.

If you wish to assert one or more of your rights, please contact us at: Corallium Tours G.Sallige, 4th Floor Raiyvilla Goalhi, Male’ 20145 Maldives Email: hello@coralliumtours.com

UPDATES

Corallium Tours continuously evaluates and updates this Privacy Policy. You should therefore regularly check this Privacy Policy for any changes.